Sep 072012
 

This is Debra Coddington. I’m 63.  Arrowsmith Forge, is an artisan-iron business my husband and I began when we met 35 years ago. We design, build and install architectural iron, furniture and lighting. Currently we’re a “custom metal” shop but for over 20 years Arrowsmith created lines of furniture and chandeliers for international corporations. Our extensive facilities enable us to make most anything of metal that our clients can dream up. And we do!

What did you do for work in your last full time/part time job?
Hard to remember that far back. I began building trade skills at 17, when I apprenticed w/a dental technicial to study lost wax casting in NYC. Since art paid little, to support myself I began peddling jewelry I was making; eventually selling to stores like: Cartier, Rosenthal Studiohaus, Bloomingdale’s, George Jensen, Bendels, etc.

 When money got tight, I worked part time in the garment center, apprenticed to platers and casting houses in the jewelry district, addressed envelopes for Singer Sewing Machine from pages in the telephone book, developed a line of brown rice maki-sushi for a health food store, cleaned houses, studied physical anthropology at Hunter College, assisted instructors at The New School (for Social Research), and bartered bracelets to an organic co-op for food.  I did whatever was necessary to make enough $ to survive. Back then it was far easier than it is today. NY was a city that encouraged its young artisans to create and develop their skills, their craft, their “art”.

You can afford to make mistakes when you can eat dinner for $1.95 at Comidas China y Criolla and rent is $135.00 per month (including electric).

In the late 70s I met my current husband at a blacksmithing conference and we began working together immediately. Because I knew NYC well, I sold our designs there. At the peak of Arrowsmith’s production business, we sold to: Pierre Deux, WaterWorks, Brunschwig & Fils, Portico and many boutique stores. We had 25 employees, which can be quite the human resource headache if you try to do it all yourself!

Are you making a living doing your passion?
O boy. Isn’t THAT a question…

When you begin to “make your living” doing what you love the most, when your “passion” becomes your meal-ticket, that passion can morph into something that is, shall we say, less exhilarating than its original incarnation.

For years I was devoted to metal work. In my mid 30s my life changed as the result of 2 simultaneous occurrences: kids and my business becoming successful; which meant someone had to run it.

Since the male member of our team is a raging (and brilliant) dyslexic who cannot dial phone numbers correctly on a bad day (but does 3-D rotations of objects by closing his eyes), by default running the biz was allocated to me.

And here’s the sound of me pulling up a soap box with advice for anyone interested in listening…  Unless you’re harder-assed and a better biz person that I am,

HIRE SOMEONE ELSE to run whatever aspects of your business you find truly draining.

Not demanding. Draining. Understand and correct business deficiencies, but as much as possible, stick to what feeds you and your creativity. Try to not turn yourself into an emotional pretzel attempting to do things you legitimately dislike (and those may be broad and self-defined) or you may become someone you neither recognize nor like when you look into your internal mirror. Making deals, selling, compromising design and negotiating don’t have to be – but can become soul-exhausting. Can you fire people without it trashing you (and your creativity)? I couldn’t. I wish I’d recognized how destructive it was to me all those years ago. And I wish I’d hired someone better suited to that role because I was not. And I’m still not. 35 years later it still fucks w/me when I have to fire someone – which means quite simply that I don’t always make smart or right decisions for the business.

How much time do you spend in your dream work life?
These days I spend too little time in “dream” life. When the economy is so difficult it’s challenging to get enough of the “right” business through our doors. That said, attacking anything creatively, including marketing, makes unexciting tasks feel less mundane. (See Robert Henri’s “The Art Spirit” for a great dissertation on creativity.)

Remembering that my work used to be my “passion” – after putting kids thru college on the back of this business I’ve developed “hobbies” that are removed from work: the gym and training my Rottweiler being 2 of my favorites. I am however, still involved in design work and finishing product and – after all these years –  am actually still inspired by the work.

Have you had to fire clients?
Definitely. There have been clients I’ve been unable to work with. I refuse to work w/abusive individuals.

Even a long life is simply too short to deal with assholes.

We used to have a sign above my office manager’s desk, “Price is directly relative to attitude.” I don’t like to close doors so I attempt to be diplomatic, occasionally, even resorting to slight falsehoods when needed.

What pushed you to stop working for other people?
I never fit in anyone else’s box. So I built my own, with my own reality and rules. It wasn’t a conscious decision; never thought about it, meant to do it, or even realized I was doing it till one day- in my 40’s – I sort of emerged long enough to recognize what I’d developed as a result of the fact that I just never fit in anyone else’s reality.

Tell us about selling items that fell under NAFTA?
O dear. Well,  on this one Ross Perot was dead-nuts! Pre-NAFTA we had 25 employees. Post NAFTA we had 7. NAFTA was the beginning of the end of our lucrative production business.

And then tell us about selling items that compete with offshoring…
We can’t and do not compete w/items made in a global market since there’s no level playing field. I understand the reasons for global trading and sympathize with third world labor. We just cannot compete. So we don’t. It almost put our business under when we continued to try.

Understanding that everyone wants cheaper stuff (hey, isn’t Walmart the largest corp in the world?) once we recognized the new “normal” we moved into a niche where we could be competitive. We changed what we did, who we sold to, the structure of the biz and downsized. It’s not perfect but we’re still alive.

And the recession? How did things go then?
That was practically the nail in the coffin of bigger = better for our biz.

NAFTA, 9/11, then the recession. Bad combination.

The recessions hit us very hard. We couldn’t access capital to alter our business (or heat the shop for that matter). The jury is still out as to how long we’ll be able to continue to be honest.

When you stopped working for other people describe how you felt.
The very first check I wrote to an employee made me so anxious I could barely breathe. I surely couldn’t sleep. 10 years later, I had over 20 employees and the things that made me anxious had exponentially increased. You learn as you grow…

Actually, meditating and the serenity prayer get me thru more sleepless nights than I like to admit.

How do you support yourself financially?
The business supports the family. My husband and I run it… Well, to be accurate it feels like it runs us. Both sons have worked w/us at various times in their lives and are creative and bright enough to not want our business. They’ve seen first-hand too many years of us taking no time off. Smart kids!

Do you consider yourself financially stable or not?
I always feel I’m one step away from losing everything. That’s not exactly accurate but I can never relax. Life is not uber secure but we are managing. It is always difficult. By its very nature custom work has a built in learning curve. We’re a custom shop now – rather than a production shop. Creating anything initially means uncertainty in the learning curve. Just think, you can actually lose your shirt every single time you do something truly new! Yes, you learn a ton, but you may not make a lot of $. Whereas, when we were involved w/production work (high end and upscale though it was) problems got resolved during prototyping. By the time lines were running the learning curve was finished. We could predict price based on output. That’s quite different than custom.

Do you have health insurance and if so, who pays for it? If not, why not?
We have health insurance and we pay for it. When our biz was super successful we paid 100% of our employees benefits and had 401K plans for them. It was a very hard decision to take that from employees, but we had to in order to continue. My husband is turning 65 so he’s eligible for Medicare now and Social Security which should help.

Glad you chose this path or do you wish you could go back in time?
I read The Strange Life of Ivan Osokin by P.D. Ouspensky in my teens and it profoundly influenced my forming persona. I think it’s kind of a waste of energy to wonder overmuch about that stuff. I think you do what you have to do. If you don’t have to go into business for yourself, if you envision other possibilities you’re gonna take them. People always told me how “brave” I was to be in business for myself. That felt inaccurate. Actually, it felt like BS. It wasn’t ever about bravery. I never had another choice cause I just never fit in anyone else’s box. I did get really lucky though,when I met a partner 35 years ago and we wanted to build our box together. It’s been an interesting run so far and I don’t know where it’ll wind up. Apparently we’re not done yet.

You can read more about Debra Coddington and Arrowsmith Forge at her website.

Aug 172012
 

This is Dr. Xtreme. I quit a job as a research physicist at a government precision measurement lab in May 2012 to pursue a career as an independent inventor. (Sophi’s note: Dr. Xtreme makes a high-tech vibrator). I was at that job since the beginning of 2006, when I finished my Ph.D. in applied physics. It is too early to tell whether this will be financially successful. Right now my burn rate is greater than my income, and I am burning through savings.

What did you do for work in your last full time job?
I was a research physicist in a precision measurement lab, building superconducting electronics to do microwave measurement for quantum information science.

When did you leave your last full time/part time job?
May 2012

What consumes your life?
Work. Building new technologies and making them ready to sell.

Do you have a trust fund that supports you?
No. Although I am draining my retirement accounts from my previous job. This will run out fast.

How did you get started in your own business? What pushed you to stop working for other people?
I *never* wanted to work for other people. That was always a compromise I tolerated in order to gain the skills I needed to be independent, as well as the capital to try something.

Do others support you emotionally or are they always asking you to get a “real” job?
Yes. I am very supported by people in my life.

How do you support yourself financially?
We’ll see. I’ve lived mostly on savings and have a consulting contract which should come online in the next couple weeks which should be enough to both live on and launch a couple more products going through the end of 2012.

Do you have health insurance and if so, who pays for it?
I do, via my wife, but she’s about to quit her job also and then I won’t. This is America, land of the dumb. If we get a little sick, we’ll just pay out of pocket and if we get really sick we’ll leave the country. With my education and work experience I’m confident that getting a visa to a country with a real health care system(all of them but the US) would be easy.

How much time do you spend looking for business?
Stuff mostly comes to me, and I have a marketing person.

Are you happy you chose this path or do you wish you could go back in time?
Yes. It’s too early to tell where this will lead, but quitting my job was the only way for me. I’d rather fail at this than succeed at what I was doing before.

You can read more about the high-tech vibrator here: doctorxtreme.com and http://www.toymakerproject.com/doctor_xtreme/

 

 Posted by at 12:27 pm
Aug 132012
 

This is Bradley Gawthrop. Bradley is a builder and restorer of pipe organs who has been in full time business for himself for three years.

Sophi’s note: I met Bradley on Twitter and was impressed with his knowledge of electronics and the cool projects he works on. Working on pipe organs is one of those unique fields where just not a lot of people work in. I chose a few photos of his work to pepper this interview with. There are some great insights in here about working for yourself. Read on…

What did you do for work in your last full time/part time job?
More or less what I’m doing now, actually, but with far less autonomy. I had always intended to go into business as an organ builder, but I had expected to do it after five or six years working for another firm. As it turned out, after three years working for my last employer the recent contracting economy resulted in my being laid off.

Why did you leave your last full time/part time job?
One morning I came into work to load a truck for the installation of a new organ in Knoxville, TN. I was slated to go with the organ and work on the installation crew, but after the truck was loaded a half dozen employees were gathered together in an office and laid off. I had been slowly gathering the essentials for striking out on my own one day, but in many ways I wasn’t prepared. Jobs in my industry are hard to come by, so I had to decide whether to jump into another field while I finished getting my ducks in a row, or take the plunge. My suspicion was that I could probably make a living on jobs too small for a company of my former employers’ overhead to make a profit on, and this turned out to be largely correct.

What pushed you to stop working for other people?
In my particular case, as you’ve heard, circumstances were a big contributing factor!
In the larger sense, my certainty that I would have to start my own firm came from the love of my craft.

You have to understand, my industry has a case of nostalgia which can border on pathological. The lack of change and development in the industry has gone on so long, and the prices have spiraled up so far that the art itself is in genuine danger of commercially imploding.

Even before I was a full time organ builder, I watched the industry very carefully and it was clear to me pretty early that my idea of a 21st century pipe organ firm was not simply unusual but truly radical; radical enough to become controversial. No existing organ builder was going to take the risk of embracing what I felt was the only sustainable way forward.

Now whether or not it can actually work and be sustainable in the long run is an open question. I wouldn’t be the first organ builder to have commercially unsustainable delusions of grandeur – Check back in ten years.

What are your passions?
Outside of organ building, which has been my passion since I was a teenager, I have healthy obsessions with electronics, typography, history, and film. A surprising number of my passions which are ostensibly “outside” my line of work have ended up being very valuable assets for the business.

If you intend to be in business for yourself, especially solo, I think having wide interests can often be huge help. I would advise any entrepreneur to avoid the trap of over-specializing. Tunnel-vision is incredibly dangerous in a business landscape which is changing at a modern pace.

 

What is your work life like?
I’m a problem solver by nature, so the parts I naturally fall in love with are the design of instruments and the engineering. I have less love for the actual manufacturing, which account for an awful lot of hours, and absolutely no love for administration. The amount of time I would lose to chasing down vendors and keeping them accountable was one of the biggest surprises of our first few years of operations.

Having a large percentage of my work be the comparatively less exciting part makes for daydreams of having employees to do my least favorite parts. But I’ve spent enough time in management to know I’d really just end up spending burdensome time managing people instead. The joy of being a small shop, and the value of it for an enterprise is that it allows you to pivot on a dime. Most companies evolve their engineering and construction techniques year on year, they have to collect feedback from numerous levels, make decisions about it and develop and spread new methodology through their institution. The situation with a sole proprietorship is much more organic and responsive, I can change our procedures between one organ and the next, or even one component and the next if necessary. That’s a pace of development most institutions simply cannot sustain, and since I get it for free, I try to exploit it.

That flexibility can become a real temptation to spread yourself too thin, as well. I think a lot of small business owners also have difficulty saying no. In the early days, you’re so hungry, and often so broke that the temptation is to try to get every job, even if it’s a bad fit, and to agree to terms and conditions and behavior from customers which bite you later on in order to secure the work. I work really hard at knowing when to leave an idea or a project on the table, when not to agree to a customer demand, even knowing it will mean losing a job.

This year, we had to fire a customer for the first time; that’s the absolute pits but a small enterprise cannot afford to carry the weight of bad customers. Where a large business could absorb those losses in the overhead, customers who take advantage of a small business, or don’t trust you, will absolutely drown you. Don’t let them.

Do you have a trust fund that supports you?
Oh, if only!

Do others support you emotionally or are they always asking you to get a “real” job?
I had the unusual good fortune to bring the business into the black surprisingly quickly, so I didn’t have to ask my spouse for all that great a leap of faith. She’s been great, and we have the advantage of not having kids, and having fairly simple tastes for lifestyle, our costs are low. My wife also works full time, without which this whole enterprise would probably not be sustainable, at least not at this point.

How do you support yourself financially?
By working my tail off, same as anybody else. The difference is, because my income comes in drips and drabs, you do a lot more gambling on whether you horde the money for fear of work drying up, or invest it in hopes of driving more. Sometimes you guess right, other times you spend a few months eating perhaps a little more instant pasta than you might otherwise.

Do you have health insurance?
We are working towards a point where both my spouse and I can be insured, but we aren’t at the present time. Naturally I have to carry insurance against a catastrophic injury which would prevent me from completing the work in hand, but a regular health plan? Not yet. Perhaps in another year or two.

How much time do you spend looking for business?
Not as much as I should. Having as much work as you can handle makes taking days away from the shop to go survey and write proposals very difficult. It feels very difficult to justify writing a proposal for work you have perhaps a 25% chance of securing while work for which you have received real money sits in the shop waiting for your attention. It’s one of the most difficult parts of my work balance right now.

Are you happy you chose this path or do you wish you could go back in time?
I don’t spend a lot of time engaged in that kind of speculation. For starters, I’m too busy! I will say this, if I didn’t care passionately about what I was doing, I would never have lasted this long at it; that’s the fuel. Many people work extremely hard just to make a living, but being an entrepreneur is a different sort of life-eating hard work which has a special capacity to burn you out. If you don’t have a reservoir of passion to feed that fire, you’ll want to be very careful about going into business; It’s not a job, it’s a lifestyle.

You can read more about Bradley Gawthrop at his blog or follow him on Twitter @talldarknweirdo

 Posted by at 7:17 pm